The people who help keep the lights on: Gail Wagner, Consultant System Control Operator
Gail Wagner, consultant system control operator, has been with American Transmission Co. since it was founded in 2001 as the nation’s first multi-state transmission-only utility. She says she has stayed with ATC all these years because she knows the company cares about her and about what’s most important to her.
Today, Wagner works in ATC’s control center, operating the grid in real time. She helps move electricity from where it’s generated to where it’s needed through ATC’s network of transmission infrastructure, coordinating with crews performing maintenance in the field. While careful planning goes into operating the grid, when storms arise or the unexpected happens, Wagner and the other system control operators must be ready to respond.
“I love what I do. I love the hectic pace it could bring. I love the interaction with the people out in the field. Every day I come to work, it’s going to be different. I do take a lot of pride in my job,” said Wagner.
Thinking on her feet comes naturally to Wagner. In her spare time, she volunteers with the Emergency Medical Service in Lake Mills, Wis. When she goes out on a call, Wagner may administer medications and help start intravenous fluids for people in medical emergencies.
“It matters to me that ATC does value my work as a Lake Mills EMS volunteer. ATC did support our fundraiser this year, gave a nice donation to our organization to help that cause,” she said.
Since she started at ATC, Wagner has moved to four different positions, learning the organization and what it takes to operate the grid. She says that ATC is a great place for motivated individuals who are willing to learn.
“ATC will open the doors, give you all the training you need, and from there, you can become whatever it is you want to become. You have your future in your own hands,” she said.
If you’re interested in working with Wagner and other talented system operators at ATC, check out our careers page to search open positions.